Our products ship within 2-5 business days, depending on the destination and product availability. We will send you an email with tracking as soon as your order is shipped.

NoBarf Products :

• Orders under €60.00: shipping cost €7.51
• Orders over €60.01: free shipping .

Barf Products :

• From 0.5 kg to 14.5 kg: €14.64
• From 14.6 kg to 29.9 kg: €19.52
• From 30.0 kg to 50.0 kg: €24.40
• Orders over 50.1 kg: free shipping .

Discounted delivery costs for Barf products :

• Up to 50 km from the warehouse: €7.32 for orders from 0.5 kg to 50 kg.
• From 50 km to 80 km: €10.98 for orders from 0.5 kg to 50 kg.
• Over 80 km: standard rates as per price list .

Collection on site : free .

If your order has not yet been shipped, we can change your shipping address. Please contact us as soon as possible to make this change.

BARF products cannot be returned unless they are damaged upon delivery.

If your order arrives damaged, please contact us within 48 hours of receiving it, providing us with photos of the damage. We will replace the product or refund you.

For warehouse collection , please contact us to arrange a day and time.

If the delivery is made directly by us , we will update you on the delivery times.

If delivery is made by courier , you will receive tracking to monitor the shipment.

You can place an order directly on our website by selecting the desired products, adding them to the cart and proceeding with payment.

For any need do not hesitate to contact us

If you wish to cancel or change an order, please contact us as soon as possible. If your order has not yet been shipped, we will be happy to assist you.

We accept several payment methods, including credit card and bank transfer and in the case of collection in the warehouse you can pay directly at the time of collection. You can choose the method you prefer at the time of checkout.

Yes, we periodically offer discounts and promotions. We invite you to subscribe to our newsletter to stay updated on all our offers.

Yes, our products are designed to meet the needs of dogs of all sizes, with BARF menus and chews designed for small, medium and large dogs and even cats.

Each product has a detailed description with information on ingredients and usage recommendations. If you have specific questions, do not hesitate to contact us for a personalized consultation.

Yes, we offer bulk purchasing, especially for resellers. Contact us for more information on bulk orders and special discounts.

If a product is out of stock, you can join our waiting list to be notified when the product is back in stock.